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Please see our Covid 19 tab for new arrangements for appointments and Telehealth consultations.❗

COVID-19 Vaccination Clinics for the Astra Zeneca vaccine are available (check your eligibility here). Phone reception to book. All vaccination information and downloads available here.

Bookings for the Pfizer Comirnaty Covid vaccine is available by phoning reception or booking online by choosing the Metceni Covid Vaccination Clinic. Dr Paul Spedding is currently holding these clinics.

If you have had the COVID-19 Vaccination and are concerned about possible side effects, phone Metceni Health on 9586 2122 or check the HealthDirect Symptoms Checker.

The appointment system is structured to provide the best chance for patients to see their doctor when they need to be seen. Some appointments are kept free such that they may only be booked on the day. This enables patients who are acutely ill to be seen promptly. Our on line appointments are generally available one to two weeks in advance.
For appointments with all Doctors, if you have more than one significant issue to deal with please consider booking a long appointment so that you are less likely to be asked to come back on another day to finish the consultation. Standard appointments are 15 minutes and some doctors work at a different rate. We are happy to book double appointments as needed and the charge applies to the time used not booked. The Doctor may also have issues he/she needs to discuss with you of which you had not planned.

For prescription or referral requests, please make an appointment to come in  or have a telehealth consultation. With any significantly abnormal results that require further action we will endeavour to ask you to come in for an appointment soon after the results are seen by the doctor. Thus it is suggested you wait at least a week before requesting results.

Should you wish to check your results, you may ring and request  the nursing staff to call you and they can pass on information from your doctor. 

The phone lines are switched from the answering machine at 8:15 am. There is an immediate message on our system prior to the reception answering.

Please be aware that not all doctors will refer for terminations, check with reception to book with the appropriate doctor.

Emergency / Urgent or After Hours Appointments

Dial 000 or go to Peel health Campus for emergency/urgent treatment for concerns such as severe chest pain, significant shortness of breath, fractures etc

If a patient with no appointment has a medical condition such that they believe they need to be seen on that day, or they are less than one year of age, please inform reception and you will be asked to come in for the practice nurse to assess your condition and either arrange an appointment on another day or fit you in with an available doctor on that day. You will not be guaranteed your regular doctor as it is an emergency appointment.

For out of hours GP appointments you can  contact an after hours home visit service. These services are only designed for urgent issues not those that can wait until the next day. They include Get Better, Dial A Doctor, and  After Hours Gp. 

For general advice after hours contact Health Direct on 1800 022 222 or visit their online symptom checker 

Prolonged Appts / New or Returning Patients

Provision has been made for special appointments such as skin lesion removals and counselling. If you require an extended appointment, please inform the receptionist of your needs when booking an appointment.

We welcome new patients, and suggest you pick up forms from the practice prior to your visit or down load them in the links following. These can be filled out at home prior to your appointment and then brought with you. It may also be appropriate to request notes from your previous practice however these may take a couple of weeks to arrive. Transfer of records, Patient summaryNew patient registration 

If patients have been away from the practice for a few years it may be useful to list what has been happening to you in those years and where you had any blood tests or other investigations.