Covid 19

There is a Global Pandemic and we all have a part to play. Use the Safe WA app, get vaccinated and follow the Dept of Health guidelines. Get advice from your GP and avoid the risk of transmission. 

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  1. What can you do to help stop the spread?
    Wash your hands frequently with soap and water for twenty seconds. Do this before and after eating, after going to the toilet and more often if you have contacts with others or outside of your home. If soap and water is not available you can use an alcohol based hand sanitiser (with atleast 60% alcohol), for 20 seconds. 


    Cover your cough or  sneeze. Dispose of the tissue used and if no tissues available use the crook of your elbow then wash or sanitise hands. 

    Cough-etiquetteAvoid contact with others, especially if unwell (stay more than 1.5 metres from people). Particularly if you are over 70 or have other significant illnesses - STAY AT HOME 

  2. The government is now allowing a medicare payment for any consultations that can be safely provided to any medicare eligible Australians. These consultations are medicare rebateable at  present and will be bulkbilled for pension and healthcare card holders. Non medicare eligible patients may be charged directly. 
    Examples of services are repeat scripts, ongoing referrals, discussion about mental health issues or ongoing symptoms. Review of pathology or imaging results. It is strongly advised that people with symptoms suggestive of a cold or flu remain at home and have a telehealth consult to assess risk. For severe respiratory symptoms, it is appropriate to contact the local hospital for advice on how to attend. 

  3. Metceni Health is committed to ensuring the risk to our patients and staff are kept to a minimum.  Some of our services are modified in relation to community virus transmissions risks to enable the doctors and our nurses to continue to treat and advise our patients whilst improving safety for all.
    What we are doing during higher risk times:
    Many patients are being offered phone/video consultations where it is felt  safe to do so.  If The doctor is uncertain if you need a face to face consultation, you may be contacted first to discuss your needs. 
    You will be given a rough time for your telehealth consultation and the receptionist will check your contact number. Doctors will be viewing your medical record and will be aware of your past history in the centre. Currently these services are generally bulk billed for those on a health care card and for other patients they may be discounted or full fee. 
    If you are having a face to face consultations you need to enter via the nurses door (except saturdays)
     DO NOT ENTER if you are presenting with a fever, cough, sore throat, shortness of breath or cold and flu type symptoms OR have returned from an overseas/interstate trip OR had contact with someone diagnosed or suspected of having Coronavirus in the last 14 days before getting sick Please stay in your car and contact reception. 95862122
    A Hand Washing station is located at the nurse entrance – you must use this on arrival before taking a seat to wait for your appointment.  On Saturdays you will be directed to wash your hands by the receptionist before taking a seat.  Temperature checks may also be taken at this time.